Bussard Family Nest Insurance ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, request information, or opt in to receive SMS messages, email communications, or customer service updates.
By using our website or submitting your information through our forms, you agree to this Privacy Policy and our Terms and Conditions.
2. Information We Collect
Contact Information
We may collect personal information including your:
Name
Email address
Phone number
Mailing address
This information may be collected when you:
Submit a form on our website
Request insurance information
Schedule a consultation
Communicate with our team
Communications Data
If you opt in to receive SMS or email communications, we maintain records of:
Messaging consent
Opt-in confirmation
Opt-out activity
Usage and Device Information
We may collect information about how you interact with our website using technologies such as cookies, pixels, and analytics tools. This may include:
IP address
Browser type
Device type
Pages visited
Interaction data
Appointment and Service Data
If you request assistance or schedule an appointment, we may collect information related to your inquiry or service request.
3. How We Use Your Information
We may use your information to:
Provide insurance information or services you request
Respond to inquiries and provide customer support
Send appointment confirmations and reminders
Send SMS or email communications that you have explicitly consented to receive
Improve our website performance and customer experience
Maintain records of consent and opt-out activity
Protect against fraud, misuse, or security threats
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve your browsing experience and analyze website performance.
You may disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.
5. How We Share Your Information
We do not sell your personal information.
Non-Sharing Clause
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information sharing to subcontractors in support services, such as customer service, messaging platforms, or website providers, is permitted only for the purpose of delivering services on our behalf.
All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Service Providers
We may share information with trusted vendors who help us operate our services, such as:
Messaging service providers
Website hosting platforms
Appointment scheduling tools
Analytics providers
These providers are only permitted to use information as necessary to perform services for us.
Legal Requirements
We may disclose information if required by law or when necessary to protect the safety, rights, or property of Bussard Family Nest Insurance or others.
Business Transfers
If our business undergoes a merger, acquisition, or asset transfer, information may be transferred as part of that process while maintaining the protections described in this policy.
6. Your Choices
SMS Opt Out
You may opt out of SMS messages at any time by replying STOP to any message you receive from us.
After you send STOP, we will confirm your unsubscribe request and you will no longer receive SMS messages unless you opt in again.
Email Opt Out
You may unsubscribe from marketing emails by clicking the unsubscribe link included in our emails.
Access or Correction
You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable law.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information.
However, no method of transmission over the internet or electronic storage is completely secure.
8. Children's Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
9. Updates to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised Last Updated date.
10. Contact Us
If you have any questions regarding this Privacy Policy, you may contact us at: